Drone delivery facing challenges | Retail Customer Experienc…

Photo by istock.com

Drones are a welcome delivery approach for today’s consumers but there are challenges both on the regulatory and the geographic fronts, according to a study in INFORMS journal Transportation Science.

While a drone approach allows e-tailers to reach smaller markets and more price sensitive customers, delivery may not be feasible in densely populated areas and governmental regulations will play a role in drone target markets, according to a release on the research.

The study, conducted by Gohram Baloch and Fatma Gzara, of the University of Waterloo in Ontario, Canada, uses New York City as an example and looks at data surrounding the Manhattan area. They chose New York because Amazon, first started its two-hour delivery services in the Big Apple.

“Our results show that government regulations, technological limitations, and service charge decisions play a vital role in optimal configurations and drone target markets,”Gzara, a professor in the Department of Management Sciences at Waterloo, said in the study.

 


Topics: Customer Experience, Delivery



Related Content


Latest Content

Previous Drones in Journalism: Drone Footage Shows the Plight of Syri…
Next Congress questions Navy’s plan for large drone ships — Defe…

Check Also

New Solar Energy Cell Technology Is Ultra Thin And Efficient

Cells 20 times thinner than a strand of human hair can be used to power …

Medical Courier Market to Knock $16.24 Billion by 2032, with…

medical-courier-market-1706853930 4 Medical Courier Market Size, Share, Competitive Landscape and Trend Analysis Report by Product …